Why You Need RecordTS Session Recording For Remote Workers Now

While most companies have a way to monitor employees within their workplace, few have tools to monitor them as they’re working from home. One compelling case can be made for recording remote sessions for later playback and review. Employers are concerned that in the event of a security breach, they won’t be able to see what was happening on users’ desktops when the breach occurred. Another reason for recording remote sessions is to maintain compliance, as required for medical and financial institutions or auditing for business protocols, etc.

This is where RecordTS comes into the picture. With RecordTS you can:

  • View their sessions in a video and provide evidence of wrongdoing (were they working when they said they were?)
  • Mistakes in business procedures (not entering customer data properly)
  • Security breaches (Covid-19 virus or Ransomware attacks – did they open an infected email?) 
  • Support information (what steps were taken when your program crashed?)

TSFactory’s RecordTS v5 will record Windows remote sessions reliably and securely for RDS, Citrix and VMware systems. Scalable from small offices with one server to enterprise networks with tens of thousands of desktops and servers, RecordTS integrates seamlessly with the native environment.


Installation is a breeze as all components can be installed and configured with the whole system up and recording in under 15 minutes.


RecordTS wedges itself between the client and terminal services so that it can reliably intercept session traffic. Windows terminal services is reassigned to listen on port 3390 and RecordTS installs its listener on the standard RDP port.


Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Dashboard web console which enables licensing, features and where sessions can be viewed.

Click here to learn more about secure remote session recording.