While it may be important to monitor employee productivity, the real concerns are when it comes to insider threat management.
Did Linda from HR open a phishing email? Did the new intern share a secured file they should not have? It is important to understand what your employees are doing and educate them on best practices.
If there has been unethical user activity, it is likely there will be consequences for the employee or contractor. Ultimately, punishment could range from a slap on the wrist to formal legal proceedings and dismissal.
User activity recordings are admissible in court and can provide powerful evidence if litigation becomes necessary. Making it well known that employee and contractor activity is being recorded can in itself serve as a strong deterrent and prevent transgressions before they happen.