RecordTS records remote desktop sessions for employee and contractor activity auditing. Trusted by major hospitals, banks and corporations worldwide for their cybersecurity strategy.

The TSFactory Product Offering

An all-in-one solution for companies with one terminal server.

Record remote access to your Windows servers and workstations, virtual machines, jump boxes, etc.

Enterprise level recording for any sized business.


Record XenDesktop 7 user sessions. Tightly integrates with the new Citrix XenDesktop 7.x architecture.

Record XenApp 6.5 published application sessions at the server farm.

Record VMware Horizon user sessions. Tightly integrates with Horizon v7.5 View Agent


Think about the number of times

You wished you had a video recording

of what someone did remotely.

Think about how powerful that could be...

RecordTS is what you need.

RecordTS is what you need.

RecordTS is what you need.


SERVER RECORDING SOLUTIONS:

Employee Monitoring

Find out what your employees are doing while logged in remotely.

Contractor Activity

Verify what contractors, vendors and remote admins are doing on your servers.

Auditing

Confirm company protocols are being met and review installations, upgrades, maintenance procedures.


Compliance

Meet monitoring requirements for PCI, SOX, HIPAA, NERC, FFIEC, FISMA, and FERPA.

Training / Proctoring

Record user actions for playback for training purposes. Also useful for proctoring exams.

Cyber Security

Provide clear evidence and root causes during investigations of security breaches.



A FEW OF OUR CUSTOMERS:




EVERYTHING YOU NEED TO START YOUR 30-DAY FREE TRIAL:

Free Trial

Start here to begin your free 30-day trial of RecordTS.

Manuals

Product installation manuals and user guides.

Brochures

Product brochures
Product reviews
Sales literature
press releases

White Papers

Product overviews
How-to documents
Support bulletins
Tips & tricks

TECHNICAL SUPPORT:

Contact us when you need help:

Our team is here to help when you need assistance or have questions configuring a solution or deploying our products.

Ways of getting answers:

There are several ways to find answers to your questions. Most installation issues can be resolved quickly by scanning the FAQ's for your product If you have a question that is not addressed in the FAQ's then a simple email can sometimes do the job, or call if your plan supports it.

FAQ's

Start here to look for answers to frequently asked questions.


Product Manuals

Please read the manuals before installing the products!


Product Support

Select a product below to find specific help on that version:

RecordTS Single Server Edition

RecordTS Terminal Server

RecordTS Citrix XenApp


Contact Us

Need more help? You can contact our support team directly:

support@tsfactory.com

+1 919-460-9332



TSFactory

Server Security Solutions

TSFactory is a privately held software company that specializes in security software.
Located outside Raleigh, North Carolina in the United States, TSFactory has locations in London and Berlin with partners worldwide.


CONTACT US:

Headquarters

UK Office

5000 Centregreen Way, Suite 500
Cary, North Carolina 27513
United States

sales@tsfactory.com
support@tsfactory.com

+1 866 344-6267

Kemp House
152 City Road
London EC1V 2NX
England

sales@tsfactory.com

+44 (0) 203 286 4057

CUSTOMER SUPPORT

MARKETING

PO Box 4530
Cary, North Carolina 27513
United States

customerservice@tsfactory.com

+1 866 344-6267

Kemp House
152 City Road
London EC1V 2NX
England

marketing@tsfactory.com

+44 (0) 203 286 4057