The TSFactory Product Offering

FREE 2-USER entry level version for budget-minded small offices.

An all-in-one solution for companies with one terminal server.

Record remote access to your Windows servers and workstations, virtual machines, jump boxes, etc.


Record XenApp user sessions at the server farm.

Record XenApp user sessions at the gateway. No software to load on the XenApp servers!

UPCOMING PRODUCT

Real-time session auditing.



SERVER RECORDING SOLUTIONS:

Employee Monitoring

Find out what your employees are doing while logged in remotely.

Contractor Activity

Verify what contractors, vendors and remote admins are doing on your servers.

Auditing

Confirm company protocols are being met and review installations, upgrades, maintenance procedures.


Compliance

Meet monitoring requirements for PCI, SOX, HIPAA, NERC, FFIEC, FISMA, and FERPA.

Training / Proctoring

Record user actions for playback for training purposes. Also useful for proctoring exams.

Cyber Security

Provide clear evidence and root causes during investigations of security breaches.



A FEW OF OUR CUSTOMERS:





EVERYTHING YOU NEED TO START YOUR 30-DAY FREE TRIAL:

Free Trial

Start here to begin your free 30-day trial of RecordTS.

Manuals

Product installation manuals and user guides.

Brochures

Product brochures
Product reviews
Sales literature
press releases

White Papers

Product overviews
How-to documents
Support bulletins
Tips & tricks

TECHNICAL SUPPORT:

Contact us when you need help:

Our team is here to help when you need assistance or have questions configuring a solution or deploying our products.

Ways of getting answers:

There are several ways to find answers to your questions. Most installation issues can be resolved quickly by scanning the FAQ's for your product.If you have a question that is not addressed in the FAQ's then a simple email can sometimes do the job, or call if your plan supports it.


FAQ's

Start here to look for answers to frequently asked questions.


Product Manuals

Please read the manuals before installing the products!

Trial Software Manual

Full Version Manual


Product Support

Select a product below to find specific help on that version:

RecordTS Single Server Edition

RecordTS Terminal Server

RecordTS Citrix XenApp


Contact Us

Need more help? You can contact our support team directly:

support@tsfactory.com

+1 919-460-9332



TSFactory

Server Security Solutions

TSFactory is a privately held software company that specializes in security software. Located outside Raleigh, North Carolina in the United States, TSFactory has locations in London and Berlin with partners worldwide.

North American Headquarters: +1 866 344-6267
1000 Centregreen Way, Suite 200, Cary, NC 27513
Email: sales@tsfactory.com

London Office: +44 (0) 203 286 4057
Kemp House, 152 City Road London EC1V 2NX
Email: sales@tsfactory.com

Technical Support: +1 919 460-9332
Email: support@tsfactory.com

TSFactory is currently not hiring. Please check back later. Thank you for your interest.