User Activity Monitoring

Employee monitoring plays a vital role in safeguarding against data breaches, as human error and insider threats remain major security concerns. By using employee monitoring software, organizations can proactively detect and address negligent or malicious behavior among staff and third-party collaborators. In addition to enhancing security, such tools provide valuable insights into employee performance and workflow efficiency, helping to boost overall productivity. Implementing a comprehensive monitoring solution is key to protecting sensitive data, reducing insider risk, improving operational effectiveness, and maintaining a secure and accountable workplace.

The Solution

This is where RecordTS comes into the picture. With RecordTS you can:

• View their sessions in a video and provide evidence of wrongdoing (were they working when they said they were?)
• Mistakes in business procedures (not entering customer data properly)
• Security breaches (Ransomware attacks – did they open an infected email?)
• Support information (what steps were taken when your program crashed?)

TSFactory’s RecordTS v7 will record Windows remote sessions reliably and securely for RDS, Citrix and VMware systems. Scalable from small offices with one server to enterprise networks with tens of thousands of desktops and servers, RecordTS integrates seamlessly with the native environment.

Features

Security and Compliance Assistance

Recording desktop sessions allows you to monitor access to published applications that contain sensitive or confidential information; for example medical patient records, customer information, or financial data. This information can be used to confirm you are meeting compliancy and security requirements.

Built for the Cloud and Virtualized Environments

From the ground up, RecordTS was designed to work in hosted environments, making it a tightly integrated solution to monitor remote access to your cloud infrastructure. RecordTS tightly integrates with Remote Desktop Services, Citrix Virtual Apps & Desktops, VMWare Horizon, Azure’s Windows Virtual Desktops, AWS, Google Cloud, IBM Cloud and more. The RecordTS recorder presents almost no server load. Session data is streamed to central storage for playback and review. Sessions can be exported to

common video format for portability.

High Reliability Architecture

In the event your network or database become unstable, your session data will be buffered and stored locally until stability can be restored. There are internal mechanisms (drain mode) to accommodate controlled, graceful system reboots as well as support for session reliability and quick start so users are not left waiting to reconnect to their active sessions.

Cybersecurity

Session data is secured both during transmission and at rest on disk using advanced data encryption algorithms. Modules have access control for extra security.