The Problem:

Universities and other educational institutions require tools which help them to monitor and evaluate students’ exams which are increasingly completed on computers. It is necessary to ensure cheating has not taken place, such as if a student is suspected of using another browner to answer a question.

Many organizations also require software which records employee’s computer activities which can be shown to others for training purposes. Let’s say someone calls into the helpdesk with a one-off issue that’s hard to reproduce. You’ve recorded their session and everything the user has done in that session is included in the recording, including all the steps the user took prior to the issue manifesting itself. No more hunting for error messages, no more asking the user “could you please try abc”.

The Solution:

RecordTS takes video of users’ activity on a computer terminal. This is a great proctoring tool as examiners can audit a student’s exam by viewing the whole exam period. This is more cost effective as it is a one off payment for the software which university proctors can use rather than ongoing payment to online proctoring services.

In addition, RecordTS creates recordings of user actions for playback for training purposes. Session Recording simply records the information that will help with troubleshooting an issue.

 

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