{"id":1625,"date":"2025-04-30T09:30:46","date_gmt":"2025-04-30T09:30:46","guid":{"rendered":"https:\/\/www.tsfactory.com\/forums\/?p=1625"},"modified":"2025-04-30T09:30:46","modified_gmt":"2025-04-30T09:30:46","slug":"why-is-the-ms-cyber-attack-chaos-taking-so-long-to-resolve","status":"publish","type":"post","link":"https:\/\/www.tsfactory.com\/forums\/blog\/why-is-the-ms-cyber-attack-chaos-taking-so-long-to-resolve\/","title":{"rendered":"Why is the M&#038;S cyber attack chaos taking so long to resolve?"},"content":{"rendered":"<div class=\"ssrcss-1w03aro-RichTextComponentWrapper ep2nwvo0\" data-component=\"text-block\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\"><b class=\"ssrcss-1xjjfut-BoldText e5tfeyi3\">It&#8217;s now been more than a week of chaos for Marks and Spencer (M&amp;S), one of the UK&#8217;s biggest brands, following what &#8211; it is now obvious &#8211; is a significant cyber attack.<\/b><\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It has cost it millions of pounds in lost sales and a lower share price.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">M&amp;S has not said what or who knocked out its online ordering systems, paused deliveries and\u00a0<a class=\"ssrcss-f6h2dj-InlineLink e1kn3p7n0\" href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cy489zelvx2o\">left empty shelves in stores<\/a>.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The BBC has been told by security experts that ransomware called DragonForce was used in the attack.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Ciaran Martin, the founding Chief Executive of the National Cyber Security Centre, said it had &#8220;serious&#8221; consequences for M&amp;S.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-1w03aro-RichTextComponentWrapper ep2nwvo0\" data-component=\"text-block\">\n<div class=\"ssrcss-7uxr49-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;This is a pretty bad episode of ransomware,&#8221; he said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It is a highly disruptive event and a very difficult one for them to deal with.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Mr Martin, who is now a professor at Oxford University, said M&amp;S does not have many choices, whether it chooses to talk to the gang responsible for the attack or not.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Even organisations that pay a ransom &#8211; because this is a bunch of criminals who can&#8217;t be trusted &#8211; sometimes find it doesn&#8217;t work,&#8221; he said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;In organisations that don&#8217;t pay, you have to try to restore things and activate backups, and that&#8217;s very complicated.&#8221;<\/p>\n<p><a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cz79547nywno\">Read the Full Story Here<\/a><\/p>\n<p>Source: BBC News<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s now been more than a week of chaos for Marks and Spencer (M&amp;S), one of the UK&#8217;s biggest brands, following what &#8211; it is now obvious &#8211; is a significant cyber attack. It has cost it millions of pounds in lost sales and a lower share price. M&amp;S has not said what or who [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is the M&amp;S cyber attack chaos taking so long to resolve? - Community<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tsfactory.com\/forums\/blog\/why-is-the-ms-cyber-attack-chaos-taking-so-long-to-resolve\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is the M&amp;S cyber attack chaos taking so long to resolve? - Community\" \/>\n<meta property=\"og:description\" content=\"It&#8217;s now been more than a week of chaos for Marks and Spencer (M&amp;S), one of the UK&#8217;s biggest brands, following what &#8211; it is now obvious &#8211; is a significant cyber attack. 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