{"id":1316,"date":"2024-07-25T10:56:44","date_gmt":"2024-07-25T10:56:44","guid":{"rendered":"https:\/\/www.tsfactory.com\/forums\/?p=1316"},"modified":"2024-07-25T11:00:13","modified_gmt":"2024-07-25T11:00:13","slug":"crowdstrike-backlash-over-10-apology-voucher","status":"publish","type":"post","link":"https:\/\/www.tsfactory.com\/forums\/blog\/crowdstrike-backlash-over-10-apology-voucher\/","title":{"rendered":"CrowdStrike backlash over $10 apology voucher"},"content":{"rendered":"
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CrowdStrike is facing fresh backlash after giving customers a $10 UberEats voucher to say sorry for a global IT outage that caused chaos across airlines, banks and hospitals last week.<\/b><\/p>\n

The cybersecurity company – whose software update on Friday affected 8.5 million computers worldwide – said in an email to staff and “partners” that it recognised the incident had caused extra work.<\/p>\n

“To express our gratitude, your next cup of coffee or late night snack is on us!” CrowdStrike wrote, directing people to use a code to access the $10 credit.<\/p>\n

But the gesture was greeted by derision by some. One Reddit user branded it an “absolute clown show” while another said: “I literally wanted to drive my car off a bridge this weekend and they bought me coffee. Nice.” One LinkedIn user,\u00a0external<\/span><\/a>\u00a0claiming to be a CrowdStrike partner, said: “The gesture of a cup of coffee or Uber Eats credit as an apology doesn’t seem to make up for the tens of thousands lost in man hours and customer trust due to the July 19 incident.”<\/p>\n<\/div>\n<\/div>\n

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Read the Full Story Here<\/a><\/p>\n

Source: BBC News<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CrowdStrike is facing fresh backlash after giving customers a $10 UberEats voucher to say sorry for a global IT outage that caused chaos across airlines, banks and hospitals last week. The cybersecurity company – whose software update on Friday affected 8.5 million computers worldwide – said in an email to staff and “partners” that it […]<\/p>\n","protected":false},"author":2,"featured_media":249,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nCrowdStrike backlash over $10 apology voucher - Community<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tsfactory.com\/forums\/blog\/crowdstrike-backlash-over-10-apology-voucher\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CrowdStrike backlash over $10 apology voucher - Community\" \/>\n<meta property=\"og:description\" content=\"CrowdStrike is facing fresh backlash after giving customers a $10 UberEats voucher to say sorry for a global IT outage that caused chaos across airlines, banks and hospitals last week. 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