Introducing RecordTS
Your Remote Desktop and
Terminal Services "Security Camera"
Technical Support
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Keeping your technology operating the way it should is an important element for any company. That is why TSFactory provides all customers with free technical support. The sales and technical support staff is ready to help you when you need it. Whether it is a pre-sales question, you are evaluating our products, or you are a customer seeking technical support do not hesitate to contact us.
The support staff can be reached M-F from 9am-6pm EST via phone at 866-344-6267 or email at support@tsfactory.com.
Knowledge Base Area
Please visit our Knowledge Base Area for answer to many questions. Click here: KBASE AREA
Beta Testing
If you are interested in becoming a BETA tester for our products, please email our support team at support@tsfactory.com.