Solution: Terminal Server Environments

Recording Terminal Server User Sessions

Many companies today have turned to using Terminal Servers or Citrix Servers as a replacement for the regular user environment in an effort to cut equipment cost, decrease administration, and grant users more freedom.

However, this change has brought on new issues such as:

Do you know what your users doing while logged onto your Terminal Server or Citrix Server?
Do you know what your third party support staff are doing on your network while offering remote support?
Can you prove your users or third party vendors did something wrong?

With RecordTS, an RDP and ICA session recording solution, you can answer YES to all these questions and monitor what every user or administrator is doing while logged onto your Terminal Servers, Citrix or any Windows Server or Workstation with Remote Desktop enabled. RecordTS will record RDP, ICA and VNC traffic at the protocol level.

Whether you have one Terminal Server or a farm of Terminal Servers, RecordTS will fit your needs.
Here are your options:

If you have ONE Terminal Server:

Purchase a Recording Agent Only
You manage recording files

Purchase Single Server Edition (includes Enterprise Manager)
Recording Files managed for you automatically
Limited to ONE Terminal Server

If you have TWO Terminal Servers:

Purchase Enterprise Starter Pack #1

If you have THREE Terminal Servers:

Purchase Enterprise Starter Pack #2

If you have MORE THAN Three Terminal Servers: