Solution: Managed Service Providers

Recording & Monitoring Server Management for Managed Service Providers

With RecordTS, Managed Service Providers can record all remote desktop connections to the servers in their server farm. Auditing and damage control is now a breeze with RecordTS recordings. Simply search for the date and time, server, and watch the video of what transpired during the remote session. Fast forward and rewind to points of interest or move directly to a particular time in the recording.

Managed Service Providers can now provide proof of what services were performed on client's servers, monitor activity over time, audit upgrades and changes to the servers, and provide training & upgrade videos for their staff.

RecordTS will record RDP, ICA and VNC traffic at the protocol level which leads to much smaller recording file sizes.